PRIVACY POLICY

Her Photography (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through SMS communications. This Privacy Policy outlines how we collect, use, and protect the information shared via SMS messages.

1. Information We Collect

We may collect the following information when you communicate with us via SMS:

• Personal Information: Name, phone number, and any details you voluntarily share through SMS.

• Message Content: The content of SMS messages exchanged between you and us, including any attachments you may send.

• Metadata: Information such as the date, time, and delivery status of the messages.

2. How We Use Your Information

We use the information collected via SMS to:

• Provide customer support and respond to your inquiries.

• Deliver updates, notifications, or other requested information.

• Conduct surveys, feedback requests, or promotional campaigns (if opted-in).

• Comply with legal obligations and resolve disputes.

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• With Service Providers: Third-party vendors who assist in delivering our SMS services (e.g., messaging platforms).

• Legal Requirements: If required to do so by law or in response to valid legal processes.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Retention

We retain SMS communications for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.

5. Your Rights and Choices

You have the following rights regarding your SMS information:

• Opt-Out: You may opt out of receiving SMS messages by replying “STOP” to any message.

• Access and Updates: Contact us to access, update, or delete the personal information you’ve shared via SMS.

• Data Portability: Request a copy of your information in a structured, commonly used format.

6. Security

We take reasonable measures to protect the security of your information, including encryption and secure servers. However, no method of transmission is entirely secure, and we cannot guarantee absolute security.

7. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13 without parental consent. If you believe we have received information from a child, please contact us immediately.

8. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be communicated via SMS or updated on our website, and the “Effective Date” at the top will reflect the latest update.

9. Contact Us

For any questions or concerns about this Privacy Policy or our SMS practices, please contact us at:

Her Photography

Email: holliereid@herpicture.com

Phone: 828-400-6766